African Adventure Specialists - We are Hiring - Senior Tours Consultant
All applications should reach our Human Resource department on or before 15th Dec 2020 at 1700hrs via the email: careers@africanadventure.co.ke
Please Note: Hard Copies will not be accepted.
Open from: 7th December, 2020
Deadline for submission: 15th December, 2020
Position: Senior Tours Consultant – East Africa

Kenya Qualifications/Requirements

  • O’ Level Certificate of Education.
  • Diploma in Travel and Tourism Management /Travel operations/ Tour Guiding from Kenya Utalii College.
  • Demonstrable experience as a Tour Consultant, with expertise in local and international travel arrangements.
  • A knack for delivering multiple outputs within tight turnaround times as needed.
  • Capacity to deliver commendable services that surpass clients’ expectations.
  • Computer literate with exceptional desktop research and professional writing skills
  • Ticketing is an added advantage
  • Extensive Knowledge of Madagascar is an added advantage
  • Proficiency in Spanish or either Germany/french both written and spoken

Experience

• At least 3 years hands on working experience handling tour consultant duties in a busy Tours & Travel  company.

Duties/Responsibilities

The Tour consultant main duties will be;
  • Responding to inquiries about our company’s services and offerings to overseas agents
  • Determining each client’s requirements including destinations, length of stay and transit time.
  • Informing Agents/clients about cancellation policies, block bookings including release period dates and all penalties.
  • Research, explore and study different travel destination options
  • Selecting the most appropriate transport based on the available budget, requisite departure and arrival times and preferred duration of transit.
  • Preparing itineraries to the various destinations of interest.
  • Suggest suitable travel options that best suite clients’ needs
  • Securing accommodation that is best suited to the budget and location of choice.
  • Organizing client pick-ups for safaris and airport transfers.
  • Maintaining client files and proper filing and receiving
  • Inform clients and provide useful travel material such as guides, maps and event programs
  • Invoicing, Collect deposits and balances from agents/ direct clients.
  • Build and maintain relationships with clients